staff sickness and recruitment

Dear Patients

We have recently experienced higher levels of appointment requests and a significant amount of staff absence in both clinical and non-clinical teams.  Some of this is due to COVID but other factors also play a part.  This  impacts on the  remaining members of the team who are covering extra hours, and adds additional pressures to the service we provide.  Please be patient with our staff.

We are recruiting more staff but please bear with us as we train them.

We have recently recruited other allied health care professionals to our Primary Care  Network (Minerva PCN) who may be more appropriate for you to see / speak to than the GP.  The reception team may advise one of these additional team members for you to speak to

More information on these team members can be found by clicking on the link below:

PCN Services (minervapcn.co.uk)

Thank you for your patience at this busy time