Missed Appointments

The impact of patients failing to attend appointment can be significant and may result in you not being able to see a particular GP on the day that you wish to.

In an attempt to try and resolve this, the practice has developed the following policy:

• If you fail to attend two consecutive appointments without informing us, we will write to you asking whether there are specific problems preventing you from letting us know.
• If you fail to attend a further appointment, you may be removed from the practice list and have to find an alternative.

We offer an appointment text reminder service, so please ensure we have your up to date mobile phone number.