Helping you to manage your health
Who do I see?
For information on how best to be seen at the Surgery, select the service or condition you require.
Abdominal Pain
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Acute Asthma
Who to see: Nurse
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Anxiety
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Back Pain
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Blood Pressure Monitoring
Who to see: Health Care Assistant
Advice: The Healthcare Assistant will consult the GP as necessary.
Blood Tests
Who to see: Health Care Assistant
Advice: Clinics are held daily in the morning. For Rush Hill patients, the appt must be before 10.30am. Appointments for blood test MUST have been requested by your doctor or other health care professional.
Blue Badge Forms
Who to see: Bath & North east Somerset Council
Advice: Please call 01225 477133 or email blue_badge@bathnes.gov.uk. Blue Badge application form can be found here: www.bathnes.gov.uk
Boils
Who to see: Nurse
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Breathlessness
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Bruised Ribs
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Burns
Who to see: GP / Nurse
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Cellulitis
Who to see: GP / Nurse
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Cervical Smears
Who to see: Nurse
Advice: Once you are invited, make an appointment with the Nurse.
Chest Infections
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Children's Immunisations
Who to see: Nurse
Advice: Immunisation Clinic s are run by our Practice Nurses. Appointments should be booked with the Nurse. Find out more about immunisations at: www.nhs.uk
Chronic Heart Disease
Who to see: Nurse for routine reviews or GP for acute problems.
Advice: You will be reminded of your Annual clinic appointment via the right hand side of your prescription. Please keen an eye on your prescription counter-foils. Please ask for an appointment if worried.
Colds
Who to see: Pharmacist in the first instance
Advice: Antibiotics are not needed for the common cold as colds are caused by a virus. Find out more at: www.nhs.uk/conditions/common-cold
Constipation
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment. www.nhs.uk/conditions/constipation
Contraception
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Cystitis
Who to see: Pharmacist in the first instance. If multiple occurences orif unwell e.g. fever), please consult GP.
Advice: www.nhs.uk/conditions/Cystitis
Dental Problems
Who to see: Dentist
Advice: Please book an appointment with your dentist, or find a Dentist service via NHS: www.nhs.uk
Depression
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Diabetes Monitoring
Who to see: Nurse or GP
Advice: Reminders for routine annual clinic appointments will be sent to all our patients with diabetes via the right hand side of your prescription. Patients are encouraged to book an appointment with our diabetes specialist nurse or their GP if they have any concerns at any other time and not to wait for their annual review.
Diet/Lifestyle Changes
Who to see: Nurse / Health Care Assistant
Advice: Please make an appointment to discuss e.g. weight, exercise, diet, smoking etc.
Dizziness
Who to see: GP
Advice: Please contact reception on 01225 446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Ear Care
Who to see: Health Care Assistant / Nurse
Advice: If you think you may need ear irrigation ('syringing' )please speak to one of our nurses who will advise you. Also please check the following information Find out more at: NHS Earwax Information.
Earache
Who to see: GP
Advice: Please contact reception on 01225 446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Eczema
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment. Also view: www.nhs.uk/conditions/atopic-eczema
Emergency Contraception
Who to see: GP
Advice: Make an urgent appointment with the doctor. Please explain to the receptionist that the appointment is urgent and they will do their best to fit you in. www.nhs.uk/conditions/contraception/emergency-contraception
Eye Infection
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Eye Injuries
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Fit Note (Sick Note)
Who to see: Inform the Receptionist
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Flu
Who to see: GP / Nurse
Advice: If you think you have the flu, you may need to see the GP. For a flu vaccine, please see the nurse or health care assistant. Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Forms, Certificates and Medicals
Who to see: Inform the Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. You will be charged for these services. Please discuss your requirements with our reception team. Examples are Passport forms, insurance reports, HGV medicals, holiday cancellation forms.
Fungal Infections
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
General Advice
Who to see: GP or Nurse
Advice: For general advice please ring to book a Telephone Consultation, you will be asked to give the phone number you want to be contacted on and given an approximate time to expect the call, please be available at that time and if using a mobile please ensure it is switched on. NHS choices has a good range of information on health and wellbeing: www.nhs.uk
Genital Herpes
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Head Injuries
Who to see: GP / A&E
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Headaches
Who to see: Pharmacist in the first instance.
Advice:
Holiday Cancellation Certificate
Who to see: Inform the Receptionist
Advice: Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Hyperventiliation
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Indigestion
Who to see: Pharmacist in the first instance.
Advice:
Infected Wounds
Who to see: Nurse
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Ingrowing Toenail
Who to see: Nurse
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Insect Bites
Who to see: Pharmacist in the first instance.
Advice:
Insurance Reports
Who to see: Inform the Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Long COVID
What is Long Covid?
Covid disease is an infection caused by a coronavirus. Long Covid is a term to describe the effects of Covid-19 that continue for weeks or months beyond the initial illness. The health watchdog NICE defines Long Covid as lasting for more than 12 weeks, although some other people consider symptoms that last more than eight weeks to be Long Covid.
Details of how some people are affected by Long Covid are still emerging, but research suggests around one in five people who test positive for Covid-19 have symptoms for five weeks or longer. For around one in ten people, they last 12 weeks or longer.
These long-term effects are often reported by people who didn’t need to go to hospital during the acute phase of Covid.
Long Covid symptoms commonly experienced by patients we have already assessed include:
- fatigue
- breathlessness
- anxiety and depression
- palpitations
- chest pains
- joint or muscle pain
- not being able to think straight or focus (‘brain fog’)
- dizziness
- persistent cough
- loss of taste or sense of smell
BSW Long Covid Rehabilitation Assessment Clinic
A team of physiotherapists, occupational therapists and respiratory nurses are working together to assess patients from across Bath and North East Somerset, Swindon and Wiltshire to provide a Long Covid rehabilitation assessment clinic.
The clinic is designed to help people who still have symptoms related to a Covid infection after 12 weeks. The aim of the clinic is to identify what symptoms a person is experiencing and how this is affecting them day to day. We help them find resources and/or treatments to manage these symptoms effectively so they can rehabilitate to living a fulfilling life.
For full details about the clinic including how to access it and get a referral, please visit Wiltshire Health and Care's website.
Medical Reports
Who to see: Inform the Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Missed Contraceptive
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Moles
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Mouth Problems
Who to see: GP or Dentist
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Nappy Rash
Who to see: Pharmacist in the first instance
Neck Pain
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Nosebleeds
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Panic Attacks
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Period Problems
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment. www.nhs.uk/conditions/periods
Phobias
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Rashes
Who to see: Pharmacist in the first instance
Advice:
Rectal Problems
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Removal of Stitches
Who to see: Nurse
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Shingles
Who to see: GP / Nurse
Advice: If you think you have shingles, contact reception to make an appointment with the GP. If you require a shingles vaccine, please make an appointment with the nurse.
Sick Certificates
Who to see: Inform the Receptionist
Advice: Telephone to speak to our reception team. You will be required to give them your exact requirements.
Sick Note (Fit Note)
Who to see: Inform the Receptionist
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Sinusitis
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Skin Conditions
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Smoking Cessation
Who to see: Nurse/Health Care Assistant
Advice: Please ask our reception team who will send your details to our Nurse/ Health Care Assistant who will contact you. If you would like help sooner please visit www.nhs.uk/smokefree and Quit Now!
Sore Eyes
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Sore Penis
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Sore Throat
Who to see: Pharmacist in the first instance
Advice:
Stings
Who to see: Pharmacist in the first instance
Advice:
Styes
Who to see: Pharmacist in the first instance
Advice:
Sunburn
Who to see: Pharmacist in the first instance
Advice:
Threadworm
Who to see: Pharmacist in the first instance
Advice:
Travel Vaccinations
Who to see: Nurse
Advice: Please complete a travel health questionnaire. Drop the completed form into Reception and the nurse will contact you to discuss your needs. Allow at least 6 weeks before travel.
Urine Infections
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Vaginal Discharge
Who to see: GP
Advice: Please contact reception on 01225446087 for Rush Hill & 01225 446089 for Weston Surgery in the usual way to make an appointment.
Verrucae
Who to see: Pharmacist in the first instance
Vomiting
Who to see: GP
Advice: Please phone the practice for a telephone consultation. Due to the highly contagious nature of gastroenteritis, we try, where possible, to ask patients not to come to the surgery.
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