Monthly Archives: March 2020

Ordering Repeat Medication

Please order your medication online through the GP online services, or in the usual way that you request repeat prescriptions. There is no need to ask for extra medicine from your pharmacist or GP. The supply chain remains resilient against the current coronavirus outbreak.

Patient Resources during Covid-19

We have compiled a list of organisations that can offer support and guidance during the coronavirus pandemic:

Patient-Resources-COVID-19-verison-1.1

If you are a patient of ours but also a healthcare professional please use this document for guidance:

Patient-Resources-COVID-19-verison-1.2

The information provided on these factsheets have been checked carefully and are intended to provide a useful resource for our patients from other organisations. The information is correct as of 23rd March 2020, but please be aware that some of the phone numbers and internet links may change in the future. Please also visit nhs.net for more information and support.

DoctorLink

Rush Hill and Weston surgeries would like to invite you to join DoctorLink.

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.

Registration is simple and you can register here:

https://app.doctorlink.com/rushhill/register
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.

The symptom checker will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.

If your outcome indicates that an appointment is required, you simply click on the request appointment link.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

You can even download the App:

IMPORTANT NOTICE: CHANGES TO APPOINTMENTS

Due to the Coronavirus situation we are now assessing requests for appointments.  We  are cancelling some appointments and moving many more appointments to telephone consultations.

If you have a cough or temperature of shortness of breath – DO NOT ATTEND THE SURGERY & SELF ISOLATE YOURSELF AND YOUR HOUSEHOLD.  If your symptoms worsen visit NHS 111  .

For more information visit:

https://www.nhs.uk/conditions/coronavirus-covid-19/

On-line appointment booking has been suspended, but you can still request medication on-line as normal.