Rush Hill & Weston Surgery

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General practice requires a functioning partnership between patients and clinical staff to achieve best results.

We will therefore:

• treat you as an individual with respect and courtesy at all times, irrespective of your religion, ethnicity or the nature of your health problems.
• help you make decisions by treating you as an equal.
• discuss what treatment is available and refer you on to other experts where necessary.
• act as your advocate and guide through health and social services.
• maintain confidentiality in what we discuss and the records we keep on your behalf.
• keep up to date with developments in health care by continuing to learn.

In return we ask you to:

• keep your appointment, or let us know as soon as possible if you are unable to attend.
• treat all practice staff with the same courtesy and respect.
• let us know if you have any suggestions or cause for complaint as soon as possible

© Rush Hill & Weston Surgery, designed by jo
last updated: 20 January 2008